Enterprise Blog is an internal social media system that streamlines data collection, distribution, retrieval and monitoring at the Company’s mining operations and corporate offices. In the mining environment, each mining stope, development face or piece of equipment is assigned a “blog” name, under which the responsible frontline engineers/technicians are required to publish daily onsite inspection results. The structured data is presented in a formatted “check-list table” containing relevant information and supporting photos, which are directly and immediately accessible by the management team. This key tool helps managers to make informed decisions quickly in a dynamic operational environment.
Enterprise Blog enhances intra-company knowledge sharing and transparency by making collaborations easy and each person accountable for their work. The system is credited for significantly improving the silver, lead and zinc head grades over consecutive quarters following implementation in August 2015.